Customer Service
Dear Customer, our games are assembled with the greatest care. However, if your copy lacks anything we apologize for it.
Need assistance with your order or have a question about one of our board games or digital apps? We’re here to help! To help us resolve your inquiry as quickly as possible, please direct your message to the appropriate department below:
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Board Game & Shop Orders Inquiry:
customer@portalgames.plPlease include the game title, a detailed description of your issue (e.g., missing or damaged components), and, if applicable, your order number and shipping address. -
Mobile Apps (Google Play & App Store):
app@portalgames.plPlease include your device model, OS version, and a detailed description of the issue (along with screenshots if possible).
We aim to respond to all inquiries as quickly as possible. Thank you for your patience and support!